I do not talk about it much, but there are a lot of parties in our banquet rooms. There are luncheons, birthday parties, engagement parties, weddings, etc. Like I stated in a previous blog, sometimes I have to stay later if the parties are renting the rooms later. The largest problem that I had until today was just people getting out on time—sometimes people take an extra 10-15 mins to clean up and get everybody out.
Tonight, however, this was a crazy situation. It was an Arabic engagement party. Not only did the party demand to get into the room 1 hour early (when typically it is 15 minutes) they left the place a mess. I knew it would be a rough night when there were no tables. All they requested were a chairs in a large “L” shape. I knew the worst was yet to come when I went in to check up on the party and they were not even using plates; they were putting the food on napkins.
By the end of the night, there was food everywhere…literally. There is a small patio off of the banquet rooms and there was a ton of food on the patio and in the plants. When you walked into the room there must’ve been a thousand water bottles just laying on the ground under every chair and food crumbs all over the carpet. It was so disgusting and there was so much garbage I do not even think my description right now is doing it justice.
I wrote a very long e-mail to Jack as well as the director to inform them what happened. I also took pictures and attached them to the email so they knew exactly what it looked like. The maintenance crew did more than they are expected cleaning up that horrible mess. I even stayed a little later to help clean up all the water bottles. I really hope that they get fined. If they get fined maybe they will think twice about leaving a mess like that again in our facility.
Tonight, however, this was a crazy situation. It was an Arabic engagement party. Not only did the party demand to get into the room 1 hour early (when typically it is 15 minutes) they left the place a mess. I knew it would be a rough night when there were no tables. All they requested were a chairs in a large “L” shape. I knew the worst was yet to come when I went in to check up on the party and they were not even using plates; they were putting the food on napkins.
By the end of the night, there was food everywhere…literally. There is a small patio off of the banquet rooms and there was a ton of food on the patio and in the plants. When you walked into the room there must’ve been a thousand water bottles just laying on the ground under every chair and food crumbs all over the carpet. It was so disgusting and there was so much garbage I do not even think my description right now is doing it justice.
I wrote a very long e-mail to Jack as well as the director to inform them what happened. I also took pictures and attached them to the email so they knew exactly what it looked like. The maintenance crew did more than they are expected cleaning up that horrible mess. I even stayed a little later to help clean up all the water bottles. I really hope that they get fined. If they get fined maybe they will think twice about leaving a mess like that again in our facility.